Top Message
Leveraging our "ability to adapt" and "strength in human resources," while adhering to the principle of "The Customer Matters Most,"
PPIH is a global company that is driven by our retail business and that has recorded 35 consecutive fiscal years of sales and profit growth since the opening of the first Don Quijote store 35 years ago.
A wide range of factors have allowed us to achieve this track record and these results. The biggest, however, is PPIH's unique "ability to adapt," underpinned by our "strength in human resources." In light of rapid changes in society, we face extremely difficult circumstances, such as increased selling, general, and administrative (SG&A) costs and high procurement costs resulting from rising resource prices. At the same time, however, we also view these changes as an opportunity. That is because it is PPIH's mission, as a company, to grow through "the business of adapting," that is to say, by adapting to changes among the world's consumers and our customers. To date, we have demonstrated our ability to swiftly adapt to any market changes, and our 35 consecutive fiscal years of sales and profit growth are a testament to that.
Furthermore, our continued sales and profit growth would not have been possible without our frontline staff's ability to "take on numerous challenges with a sense of speed" and to get things done, and I am reminded that the PPIH Group's greatest strength lies in our human resources.
Central to our human resource strategy is the question of which stage and role would allow each person to achieve their optimal performance. We have implemented unique measures to enhance employee satisfaction and motivation, including establishing a fair and competitive environment that is open to all regardless of their job history or position, as well as affording everyone substantial discretion through the delegation of authority. Such practices to develop our human resources and shape our organization have been passed down over the years and have become ingrained in our corporate culture, and I believe they are an important factor behind our continued ability to grow by adapting to change and the source of our edge over other companies.
Because we have such a talented workforce, I believe our stakeholders can rest assured that PPIH is not a company whose growth hinges on the strength of personality of its management team.
We humbly request your continued kind support and encouragement.
November 2024
Naoki Yoshida
President & CEO, Representative Director