Pan Pacific International Holdings Corporation

Pan Pacific International Holdings Corporation

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Privacy Policy

Personal Information Protection Policy (Privacy Policy)

Our group companies have adopted the corporate philosophy of "The Customer Matters Most" and our management policy is to provide customers with "convenience", "affordability", and "enjoyment", without being bound by preconceived notions, and by thoroughly reading the folds of our customers' hearts without overlooking their reactions on a daily basis. In order to put these management policies into practice, we believe that the proper handling of personal information relating to customers is our important responsibility. We hereby establish a personal information protection policy (Privacy Policy), and will continue to handle personal information in accordance with this Policy and strive to ensure that this Policy is thoroughly understood by all employees and the entire company. In the event that the Group has separately established and announced a privacy policy or other rules regarding the handling of personal information, such separate rules shall apply, and in such cases, this Privacy Policy shall apply to the extent that it does not conflict with or contradict such separate rules.

Pan Pacific International Holdings Corporation
2-19-10 Aobadai, Meguro-ku, Tokyo
Naoki Yoshida, President and CEO

  1. Our Group companies(Pan Pacific International Holdings Corporation, Don Quijote Co., Ltd., UNY Co., Ltd., UD Retail Co., Ltd., Nagasakiya Co., Ltd., Tachibana Department Store Co., Ltd., Japan Commercial Establishment Co., Ltd., D-ONE Co., Ltd, Pan Pacific International Trading Co., Ltd., Asset Property Management Co., Ltd., Sky Green Co., Ltd., KaibaLab Corporation., Fujiya Shoji Co., Ltd., and Operation Shared Services Co., Ltd.)are committed to complying with all applicable laws and regulations regarding the proper handling of personal information. We also formulate and implement a personal information protection compliance program, monitor the status thereof, and make continuous improvements to ensure that all employees are aware of the program.
  2. Our Group companies will use the personal information provided to us for the following purposes:
    • To deliver products to customers;
    • To make necessary contact regarding repairs and services, etc. requested by customers;
    • To deliver e-mail newsletters and direct mails;
    • To notify winners of various campaigns, sweepstakes, events, etc., as well as to send products, and to contact and confirm necessary information.
    • To confirm the identity of individuals as stipulated by laws and regulations, etc.;
    • To send information such as information on the products and services of Our Group companies and affiliates, etc.;
    • To use for membership registration in businesses related to product rental and leasing, sports and entertainment facilities, etc.
    • To confirm matters required by law regarding the sale of contact lenses, etc.
    • When used to prevent accidents in-store, etc.
    • To improve our products and services to provide more value to our customers
    • To research and develop products and services by collecting and analyzing opinions and conducting market research (data analysis) and questionnaires regarding preferences and markets
    • To provide such information to other entities outside of our group companies after taking necessary protective measures to prevent identification of individuals, such as removing information that may identify individuals.
    • For other cases where it is necessary to contact customers for any other reason.
  3. Our group companies may receive personal related information (information about individuals that does not fall under the category of personal information, etc.) from third parties after obtaining the customer's consent and taking protective measures as specified below. We may handle the personal information provided by the third party to achieve the purposes of use specified in Section 2, 1~13.
    • Cell phone number
    • IP address
    • Website browsing history collected through cookies and other device identifiers
    • Device information, location information, device usage information, etc. related to the device on which the application is used
  4. Each company in our group may acquire pseudonymized information, which is personal information, in order to achieve the purposes of use stipulated in Section 2, 1~13. In this case, each company of the will take appropriate processing and protection measures.
  5. Our Group companies may ask you about your name, postal code, address, and telephone number, as well as your e-mail address, date of birth, age, occupation, hobbies, SNS usage, and so on. You do not have to answer these questions. However, you may not be able to use certain services if you opt not to answer them.
  6. Our Group companies will strive to prevent unauthorized access to, alteration, loss, leakage, or damage, etc. of your personal information by taking technical, organizational, physical, and personnel measures.
    • Each company in our group has established a basic policy regarding personal information for the safe management of personal data in its possession.
    • Each company in our group has established personal information protection management for the safe management of personal data, and has stipulated personal information protection rules and related detailed regulations.
    • As organizational security control measures, each company has appointed a person responsible for the handling of personal data and clarified the employees who handle personal data and the scope of personal data handled by such employees. In addition, the status of personal data handling is periodically self-inspected and audited by other departments and outside parties.
    • As personnel safety control measures, each company in our group imposes confidentiality obligations on all employees and conducts periodic training sessions to ensure that all employees are familiar with safety control measures.
    • As a physical security control measure, each company in our group maintains a control environment to protect against theft, loss, and destruction.
    • As a technical safety control measure, each company implements access control to limit the scope of personnel in charge and the personal information database, etc. handled. In addition, the Group has introduced mechanisms to protect information systems that handle personal data from unauthorized external access or unauthorized software.
  7. Each company of Our Group does not and will not provide your personal information to any third party without your consent, except where:
    • It is required by the provisions of laws and regulations;
    • When there is a risk of infringement of specific rights and interests, such as the life, body, or property of the customer, and the provision of personal data is necessary to protect such rights and interests, and it is difficult to obtain the consent of the customer.
    • Doing so is necessary to protect the vital interests of the public
    • Providing and making available your personal information through an opt-out procedure in accordance with laws and regulations.
  8. Our group companies may share customers' personal information with other companies in accordance with the following provisions.
    • Items of personal information to be shared:

      Name, date of birth, gender, telephone number, address, e-mail address, purchase history and other information related to customer attributes, and other information declared by the customer

    • Scope of joint users:

      ・All PPIH Group companies

      ※Details of PPIH Group companies are posted on our website.(Website address:

    • Purpose of joint use:

      ・To achieve the purposes of use described in Section 2.

    • Party responsible for the management of personal information:

      Pan Pacific International Holdings Corporation
      2-19-10 Aobadai, Meguro-ku, Tokyo
      Naoki Yoshida, Representative Director
      Personal Information Protection Manager

  9. Each company of Our Group may, as necessary, entrust the processing of personal information, etc. to a third party within the scope of the purpose for which it was collected. In such case, Our Group companies will take measures such as entering into a non-disclosure agreement with such third party.
  10. Our Group companies may review and improve this Policy as appropriate in order to protect personal information or comply with laws, regulations and other rules. Therefore, please note that this Policy is subject to change without notice.
  11. If you wish to request disclosure, correction, addition, deletion, suspension of use, elimination, or suspension of provision to a third party of personal information provided by you, please fill out the Japanese version of the "Request Form for Disclosure, etc. of Retained Personal Data" via the following URL,, carefully read the precautions, and send it by mail to the address written on the form. No handling fee will be charged, but you will be responsible for all costs associated with the request, such as postage, telephone charges, etc. We will respond to your request within a reasonable period of time after confirming the facts, provided that we can confirm the identity of the person making the request. If you have any questions regarding the above request procedure or any other inquiries regarding personal information, please contact our group's inquiry desk.
    (Telephone: 03-5725-7532 (Reception hours: 10:00-18:00 weekdays only, excluding New Year holidays))

    The controlling language of this Privacy Policy is Japanese. Even if this Privacy Policy is translated into a language other than Japanese, only the Japanese text will be effective, and if there is any inconsistency between the Japanese text and such translation, the Japanese text shall automatically prevail.

Revised on January 1st, 2023