The PPIH Group’s Undaunted Commitment to Its Corporate Principle:
“The Customer Matters Most”
Amidst the COVID-19 pandemic, on behalf of the PPIH Group, I pray for the safe recovery of all who have fallen ill to this virus and would like to extend my sincerest condolences to those who have lost family members or loved ones to the virus.
I would also like to express my deep appreciation for the healthcare professionals and other people standing at the forefront of the nationwide effort to combat COVID-19. I Please allow me to share my thoughts about our employees as attached.
The PPIH Group is guided by its corporate principle—“The Customer Matters Most”—which is defined in Genryu (“The Source”), a collection of our corporate ideals put forth by Founding Chairman and Supreme Advisor Takao Yasuda. We supply food, items necessary for keeping us safe, and other items we need to go about our everyday lives. Recognizing the responsibility this entails, we promise to aid in the fight against COVID-19 by ensuring that our stores are safe, secure, and guarantee a reliable supply of products.
In these difficult times, I would like to ask you all for your ongoing support and understanding. We may be facing an incredibly restrictive situation, but everyone at the PPIH Group is committed to providing customers with security. Even given this situation, it is my firm belief that every customer deserves to enjoy the time at our stores, however different the experiences may have become. Thank you for your support.
President and CEO, Representative Director
Pan Pacific International Holdings Corporation